Contact
Rallybase LLC
One address, read by a person: support@rallybase.org
This is a real inbox rather than a ticketing system, and there is no automated reply pretending otherwise. Using the subject lines below just helps us sort it.
Something broke
Tell us what you clicked, what happened, and what you expected. Include the page path if you have it. Do not send passwords, payment details, your full address or private letter drafts.
An idea
Tell us what would make Rallybase more useful to you. Your input helps us decide what to improve next.
A letter, sender or delivery concern
You can report a letter without an account, including a letter sent in your name or repeated unwanted contact. Include an order or tracking reference if you have one, when it arrived, and a brief description of the concern. Do not send identity documents, payment-card numbers or unrelated private information. A person will review the report; reporting does not automatically ban a sender, recall mail or confirm a refund.
Delete my data
If you have an account, you can delete it yourself from your Civic Record — that route is immediate and does not involve us reading anything. Write here instead if you cannot sign in, or if you bought a letter as a guest and never made an account. Tell us the email address you used. We do not ask why.
A copy of your data
Signed in, the Civic Record page exports your recorded entries as a CSV: action, type, title, notes, and date. No request is needed. Write here if you cannot reach it.
An accessibility barrier
Tell us the page you were on and, if you can, the assistive technology you were using. That is the fastest route to a reproduction. Our accessibility page states what we have measured and what we know is still wrong.
Something on the map is wrong
An official who has left office, a district drawn wrong, a meeting that moved. Name the place and what you expected to see. Our data page shows where each figure comes from.
Press, partnership or anything else
Everything that is not one of the above.
What we cannot do from this address
We cannot give legal advice, and we cannot tell you how to vote — not as a policy about email, but because Rallybase takes no political position anywhere. And if you used paid mail delivery, we cannot recall a letter that has already been printed and posted — our mail vendor holds it independently of us.